Jewelry Buying On The Internet Is Like Going To The Bathroom At Night —

 — Once you find the seat, you feel safe, but getting there can be treacherous!

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Buying online can be scary.  There are so many websites selling everything you can imagine from places you cannot even imagine. Cyber crooks are out there waiting for you to buy something, and then afterward no longer care about the product or services they sold you. Buyer beware is the name of the game.

Getting short-changed from an Internet purchase can happen to anyone. I myself have been lured by the Internet’s offerings of cheap-priced products and dishonesty. Almost all the Internet purchases I made with only low cost in mind resulted in awful products and services. I eventually made peace with my too-good-to-be-true online purchases, like the cell-phone case I bought: It was a $2.98 phone case with free shipping…why should it have fit properly?  This is not to say that all low-cost discounters sell junk – I have actually received some good stuff too. But when you choose to focus on the merchant and the quality of work they produce rather than just cost, you’re a lot less likely to end up unhappy with a purchase.

THE BITTERNESS OF LOW QUALITY IS REMEMBERED LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.” This is a lesson I’ve learned over the years, sometimes the hard way.

I’m here as an advocate for you in the great unknown of online retailing. I stand behind my work and want customers to feel safe when purchasing products from me. Potential customers often ask me how they can know they can trust that I am the real deal.  The answer is simple: seek out testimonials. I find that honest testimonials from actual consumers pave the way for trustworthy purchases and services. I actually love and use Angie’s list simply because of that theory. And, I have to say, it has proven to work for me over and over again. I love you, Angie! The Internet is a great resource. An informed and discerning buyer can purchase some of the world’s finest merchandise and services with terrific value. The Internet doesn’t have to be a scary place.

I have provided consumer testimonials in blogs, on Facebook, in Tweets, on Pinterest and the like, not only to showcase my designs and products but also to give my customers an opportunity to talk about the how happy they are with jewelry from Mark Silverstein Imagines. These testimonials are from people like you who trusted in me to craft unique, quality jewelry and then wanted to tell everyone that you are in good hands at MSI. Some post were even made by my customers without my knowledge, then only later brought to my attention from another potential customer who saw the posting and told me that is how they found me. I truly believe that one happy customer will tell another and another, and one unhappy customer will tell everyone. With the Internet’s unbelievable reach, the reality of ‘spreading the word’ is 1000 fold!!

I have been in the jewelry business since 1978. I have made over 36,000 pieces of jewelry and have bought and sold more than 100,000cts of diamonds (probably much, much more than that…I never really counted) and I’ve never had an unhappy customer.  Not one. Why? Because I do the right thing from the start and stand behind everything I touch and sell. If you buy a diamond from me, it’s from me.  Before offering, I personally inspect each stone for qualities way beyond the 4c’s to ensure you are receiving great value, and, just as important…something truly beautiful.

In conclusion (if you made it this far), be extremely cautious when making a purchase on the Internet. Do your homework, ask crazy questions and eventually you will find an advocate out there…if not, call me, as I would love to add you to my growing list of Happy Customers!! Let’s Talk Soon.   800.993.5900

Rick and Lori Got Engaged!! Another Happy Mark Silverstein Imagines Customer

Dear Mark – Love, Love, Love my ring!! Rick and I got engaged in June. I wanted to thank you for all your help helping us pick out the perfect ring. You are the BEST!  – Lori

Photo: Mark - Love,  Love, Love my ring!! Rick and I got engaged in June. I wanted to thank you for all your help helping us pick out the perfect ring. You are the BEST!


Aaron and Hildy – Happiness at the Huntington Library

Dear Mark,
Hildy and I have been pleasantly overwhelmed with the excitement of our family, friends and colleagues regarding our engagement.  Also, I started a new job on Monday, so lately I have had several wonderful transitions in my life.aaron&hildy  Anyway, the ring you designed is breath-taking.  Hildy absolutely LOVES it!  She has taken so many pictures of it and she tells me that she is the envy of all of her female friends, family members and coworkers.
Here is one of the pictures we took of the ring at the Huntington Library.  I will send you a few more in short order.

I had a very positive experience with you.  I definitely will recommend you to others.

Contrary to what many people believe, most diamonds do not form from coal.

Breaking news from 4.6 billion years ago.

Contrary to what many people believe, most diamonds do not form from coal.

How Do Diamonds Form?

If you’re still using the old saying, “A diamond is a piece of coal that just stuck to its job!”, it’s time for a science lesson. We’re telling you this today because the diamond-coal relationship was recently listed as one of the “35 Science ‘Facts’ That Are Totally Wrong” by Business Insider . Contrary to what most people believe — including, perhaps, some percentage of you out there — coal doesn’t usually play a role in diamond formation. In fact, most diamonds are older than Earth’s first land plants, and since land plants are the source of coal, well, there’s your proof that diamonds typically don’t come from coal. An article on used as reference, states the most common ways diamonds are formed — including formation in the earth’s mantle (these diamonds were later brought to the earth’s surface via deep volcanic eruptions over the subsequent 4.6 billion years), formation in space, and formation during asteroid impact. (Geologists speculate that coal’s carbon content could play a role in diamond formation after asteroid impacts, but that the amount of drough-diamonds-2171tiamonds thus formed is not significant.)

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